Return and or Refund Policy:
Any and all items are covered by a defective merchandise policy and will be replaced by Captain Chucks at our suppliers discretion. Items must be unopened, unused and in original retail packaging.
We stand behind the quality of the items we offer, if you have any problems with your product please contact us for possible exchange, replacement or repair.
If item package is damaged in transit please refuse package, do not open, so that we can take appropriate action with the courier.
We do not have the ability to issue return shipping labels and any returned merchandise will be at the senders expense, however if the item meets our exchange, warranty policy guidelines we will issue a refund or credit of the shipping cost, a copy of the postage receipt must be provided.
Please contact Captain Chucks via email prior to returning any merchandise, an RMA# will be provided. If any merchandise is returned without an appropriate RMA# it will be refused and returned to sender.
Captain Chucks Flavor Island, LLC.